Development and analysis of effect of the team communication training for Japanese care staffs

Abstract

Objectives: This study was to examine the effect of team communication training for Japanese care staffs in the causal model of teamwork (Okuta et. al. 2013). Japanese care staffs worked in nursing homes for elderly and disabilities and nursery schools have troubles on his hands healthily. The one of cause of the troubles was human relations of the workplace. So we developed the training program to make the human relations at the workplace and to improve the performance of work. Methods: The training program consisted of three elements, building, initiative and trust. The participants experienced conflict of the group works and tried to solve conflicts. After experiencing a group activity with the various sizes, the participants split up into a group of 6 - 7 people and did a group activity. The participants assumed it twenty seven care staffs who agreed to the participation in this training after having participated in two day’s session. This training was performed by Yokohama social welfare council sponsorship. The participants answered the team communications scale in 3 times with the team process. Results: Analyses of the training showed significantly effects on team communications of “Analyses and Clear of laborâ€(F(2,24)=10.21, p<001), “Feedback†(F(2,24)=6.31, p<05) . Conclusions: This study indicated that the training have effects in the teamwork model. In future, we'd like to consider the way to raise the score of the item which wasn't efficacious and follow-up after training.